With tutor Kathy Stiff

This unit will develop the learner’s ability to communicate in a range of situations relevant to their workplace and ensure that those completing it can effectively deliver information in a professional manner across a range of situations.

ONLINE ONLY- 14th Jan, half days on the 21st and 28th Jan 2027.

This course involves some pre-work whereby you will have to think about some questions relevant to the unit and should take no more than one hour.

Course Details

Diploma Credits: 20 IAT CPD Credits: 45 Tutor: Kathy Stiff

You will cover

• Models of communication
• Forms of communication
• Data protection

Key Skills you will develop

• Ability to evaluate and apply models of communication
• Identify potential barriers to effective communication and apply suitable solutions
• Ability to evaluate the effectiveness of the routes of communication used
• Ability to effectively present information to individuals and groups, in writing and orally, in person and at a distance using technology such as Zoom
• Identify effective communication strategies for a range of different stakeholders

*Further IAT fees may apply